wideangleotehredit.jpg

About Neil's RV

 

           Our goal at Neil’s RV Service & Repair is to provide Grande Prairie with a local, and trustworthy option for the large population of RV owners in our area. And since the day our doors opened in 2019, we have received nothing short of amazing support from our community. After just under 3 years as a service/repair only shop, we were granted the opportunity to extend our reach into the RV community by becoming an authorized Keystone RV Dealer! 

           As a brand new Dealership in Grande Prairie, we plan to bring big changes to the problems customers have faced, and break the Dealership/repair shop stigma. We are here to provide you a service, whether that be looking for your new trailer, or getting those last minute pre-camping repairs done, and we cannot operate without you, our customers. 

          Now that we are an Authorized Keystone RV Dealership, we can provide you with the ability to purchase Keystone Springdale Travel Trailers, service any Keystone Warranty & recalls, and order manufacturer direct parts you may need! Becoming a dealership allows us to continue growing the Neil's RV culture. 

What is the Neil's RV Culture? It is the feeling when you enter our dealership, that you are one of our own. Greeted with kindness and patience as you walk through our doors, we take the time with each of our customers to ensure all of your needs are met. We treat each customer and their RV with care as it was our own. It is our staff that truly cares, and wants to give you the very best service every time. Even in our sales department, we are patient, and we listen to you more than we speak. Just like you, we are consumers as well, we know what it is like to be on the other side of the service counter or sales desk, and we want to do everything in our power to make you as comfortable and at ease as possible. 

           In the past, RVers in the Grande Prairie area have only had the option of bringing their RV or trailer to a large franchise shops for repairs and work, but now we provide an alternative by being a smaller, locally-owned shop. Lower operating costs, personable staff at every step of the repair and years of experience in the RV repair industry are just a few of the benefits of Neil's RV. Each one of our staff members brings unique skills and assets that allow us to perform a multitude of repairs, and bring you the best customer experience. You will feel confident knowing your RV is in the hands of someone that cares, as we treat each unit as if it were our own. 

         Our owner, Neil has many years of experience in the RV repair industry, having previously worked for other large RV dealerships in the Grande Prairie Area. Throughout this time he completed his apprenticeship to become a Red-Seal Journeyman RV Technician. Neil also spent time in the construction and oil and gas industries prior to that, which helped lead to his passion for RV repair. Throughout his time at the dealerships, he saw that there was a need for a local RV repair shop and seized the opportunity to open his own shop. The words we hear the most from our customers to describe Neil are honest, and upfront. The last thing you want when bringing your RV into a repair shop is any surprises.